Legal
Privacy Policy
Last updated: 1 October 2026
This policy explains what personal data we collect through varentis.ch and how we use it, in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
Controller
Mirriam Costa, trading as Varentis, Ticino, Switzerland, contact@varentis.ch
What we collect
- Contact form: your name, email address, company name and message.
- Client portal: your email address and log-in details, and any documents or product information you submit.
- Website visits: technical data such as IP address and browser type, recorded by our hosting provider when the page loads.
Nothing else on the site collects personal data. We use no tracking pixels, no advertising or marketing cookies, no newsletter sign-up and no third-party analytics tools.
How we use it
We use this information only to respond to your enquiry, provide our services and client portal, and meet our legal obligations. We do not sell your data or share it with marketing networks.
Service providers
The following providers process personal data on our behalf. No other providers are used.
Lovable
Website hosting and delivery (every page visit, including your IP address and browser details in server logs)
Where: Global content-delivery network operated for Lovable by Cloudflare; pages may be served from the data centre nearest to you, including outside Switzerland and the EU
Lovable Cloud (database infrastructure provided by Supabase)
Contact form submissions, client portal accounts and log-in and portal documents
Where: United States (AWS region us-east-1)
Lovable email service
Sending emails from our domain, including contact-form notifications and log-in emails
Where: Operated by Lovable; processing may take place outside Switzerland and the EU, including the United States
Google Workspace (Google)
Business email for contact@varentis.ch; data may be processed in the EU and the United States
Where: EU and the United States
Stripe
Card payments. Online purchases are currently switched off, so no new payment data is collected at present
Where: United States and Ireland
Where data is transferred to countries without adequate data protection, we rely on the provider's certification under the Swiss-US Data Privacy Framework or on standard contractual clauses.
Cookies
We use only cookies and browser storage strictly necessary for the site to work, such as keeping you signed in to the client portal.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing contact@varentis.ch. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, with your local supervisory authority.